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Coronavirus Travel Update

LAST UPDATED: 4th October 2021.

As a responsible, long-standing family-owned and family-run business, we are working closely with ABTA to monitor the current situation regarding Coronavirus (COVID-19). We are also following the latest travel advice from the FCO (Foreign and Commonwealth Office) and working closely with our destination partners. We have put together some helpful information and advice, in order to address any questions and concerns you may have.

Is my holiday affected?

Due to the ongoing COVID-19 pandemic, we continue to review all holiday departures to ensure they can operate safely. The latest information and advice on travel to specific countries can be found at: Foreign travel advice - GOV.UK.

We are contacting all customers affected with more information and to discuss alternative travel arrangements, when and where this is necessary.

Our UK trips are operating normally. Based on the current situation, we can confirm a phased restart to our overseas operations will commence during October. We will begin with some of our trips to Disneyland Paris. You should therefore assume your trip will operate unless you hear otherwise from our operations team.

We know that so very many of our loyal and patient customers will be very pleased with this and our teams are working hard to ensure that everyone can have a safe and very enjoyable holiday.

Can I cancel my holiday?

You may cancel your holiday at any time prior to departure and if you so choose, you may transfer your booking, subject to timescales and fees as per our booking conditions, which can be viewed here Booking Conditions.

Can I change my holiday date?

To help our customers during this difficult period, we are temporarily relaxing some of the rules regarding changes to your holiday. Our normal booking conditions apply with the current exception that a trip can be moved to a following year, which is not normally possible. Any change of date more than 8 weeks before travel will be subject to an administration charge and any difference in holiday price. A date change within 8 weeks of travel will also be subject to the appropriate cancellation fees as per the booking conditions.

Holidays to Disneyland Paris are operating again - here’s what you need to know...



  • If you are an adult (age 18+) you will need Proof of being fully vaccinated more than 7 days before departure. If you are an adult who is not fully vaccinated more than 7 days before departure, you will not be allowed to enter France.
  • If you are a child (age under 12) and travelling with a fully vaccinated adult you do not need to present a test.
  • If you are 12 years old or over and under 18 years and not fully vaccinated you WILL need to present a test.

Visit the French Consulate website for more details and the latest information about restrictions in France.


A COVID ‘health pass’ or Pass Sanitaire is now mandatory for access to venues where more than 50 people are present. From 9 August, the law will be extended to also include domestic trains (including TGV connections), restaurants, bars, and outside terraces. You will need to present a valid ID with your Health Pass.

  • If you’re an adult (age 18+) you must provide proof that you have been fully vaccinated. You can prove the above: Digitally using the TousAntiCovid app. If you’re travelling from the UK, you can download the app and use it to scan your NHS vaccination status QR code. Or by providing paper proof of your vaccination status or test result. If you were vaccinated in the UK, you should also carry digital or paper proof of your status from the NHS as a back-up.
  • If you are a child (age under 12) you do not need a COVID ‘health pass’.
  • If you are 12 years old or over and under 18 years and not fully vaccinated, you will need to take a PCR or antigen test and show a negative result less than 72 hours afterwards. There is more information on this on the Disneyland Paris website:


From 4 October, fully vaccinated adults and all under 18’s returning from France will no longer need to take a pre-departure COVID test.

Before you travel to England you must:

  • Within 48 hours of your return to England, you must complete a passenger locator form. We highly recommend you create an account prior to your holiday as this will save you time completing the form for your return to England. You will also need the reference number for your day 2 COVID test to hand when completing this form.
  • Book a day 2 test. Check with the list of approved providers Currently this need to be a PCR test and as an example this can be booked for around £43 This should be booked before you depart the UK as you will need to enter a confirmation code on your passenger locator form. Children aged under 4 will not need to take a test

Please note that this information is for guidance only. The regulations can change and it remains your responsibility to comply with them.

General Advice

All customers should follow sensible guidance to reduce their risk of exposure to Coronavirus while this outbreak is ongoing. Viruses can easily be passed from person to person, however the best preventative measure to stop the spread of infections is to wash your hands frequently and thoroughly with soap, then rinse them well under running water. Avoid touching your eyes, nose and mouth with unwashed hands. Always cover your cough or sneeze with a tissue, then throw the tissue in a bin and wash your hands with soap and water.

Do not travel if you're experiencing any coronavirus symptoms or if you are awaiting for Covid-19 test results or have been given a positive result following a recent test. The symptoms include a high temperature – 37.8c or greater, a new continuous cough or change to your sense of smell or taste.

We recommend that, in line with government advice, you test yourself regularly using the FREE lateral flow tests available from the government. For more information please check here.

Advice while on your holiday

Throughout your holiday we advise that you wash your hands often with soap and running water for at least 20 seconds, the time it takes to sing “Happy Birthday” twice! Where soap and water are unavailable, we recommend you use hand sanitiser and recommend you bring this with you if you can.

As you will see in the media, the situation continues to develop and change and you can rest assured that we are monitoring the situation constantly and will do so throughout your trip. If anything was to change, your drivers or our staff will let you know. Please be aware that there may be enhanced screening/monitoring at some entry and exit ports.

If you have questions that we have not answered above, please get in touch

Finally, please rest assured that your safety and wellbeing continues to be our highest priority.